HH Suzhou Serenity T-Shirt

H&H Closet Return Policy At H&H Closet, we take great pride in the quality of our products. We only accept returns if the product you receive is damaged due to our error. To ensure a smooth process, please follow these guidelines: If you receive a product that is damaged, please inform us on the same day you receive the parcel. Any damage claims made after this period will not be accepted. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at Support@hhcloset.com. No Returns for Other Reasons: We do not accept returns for any other reason, including change of mind or incorrect size, as each piece is inspected thoroughly before shipping. Sale Items Only regular priced items may be refunded. Sale items cannot be refunded. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@hhcloset.com. Gifts If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. Shipping returns To return your product, you should mail your product to us. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item. Need help? Contact us at Support@hhcloset.com for questions related to refunds and returns.

H&H Closet Shipping Information (UAE) At H&H Closet, we strive to provide our customers with reliable and efficient shipping. Below are the details regarding shipping for our UAE customers: Shipping Rates: Standard shipping rate 30AED. These rates apply across the UAE, ensuring transparent and fair shipping costs. Delivery Time: We process and ship all orders within 1-2 business days. Delivery timeline: Once shipped, your order will be delivered within 3-7 business days, depending on your location within the UAE. Our courier partners work diligently to ensure timely delivery, but please note that delays may occasionally occur due to unforeseen circumstances. Shipping Confirmation: You will receive a confirmation email or WhatsApp message with tracking information once your order has been shipped, allowing you to monitor the status of your delivery in real time. Important Information:

Please ensure that your delivery address is complete and accurate to avoid any delays.

If there are any issues with your order, such as delays or missing packages, kindly contact our customer support team for assistance.

For any further inquiries or questions, feel free to reach us at +971-56-604-0988 or via email at support@hhcloset.com. We're here to help!